BISSELL Big Green vs Rug Doctor
Carpet cleaning is one of those tasks that sometimes I put off. Like…for years. I know, it’s not right but I am not thrilled about having a professional company clean my carpets. I’ve tried it and the results were less than what I expected plus it was expensive.
I have my own carpet cleaner. A home unit that I used to use all the time when we had our dog. When she was sick she had a lot of accidents (UGH) and that thing was a lifesaver but as much as I love it, I knew that the professional unit would probably do a better job but I just wasn’t sure. Confusion and I are not friends.
I knew I needed to get my carpets clean. We have two graduations coming up this summer and with a family of 5 in a small house the carpets definitely needed some refreshing. In order to answer the question of which machine did a better job, I rented a BISSELL Big Green and a Rug Doctor and I’ve done a side-by-side test for you. Below are my results and my recommendations.
The Rental Process – Part 1
First, I went to Lowe’s and to pick up a BISSELL Big Green Rental. The store was PACKED – Memorial Day weekend, and the line at customer service was LONG – that’s why I don’t have any in-store pics. There were returns in front of the rental area and people packed like sardines in a small area so pulling out my phone to snap some pics wouldn’t have worked very well but the experience was a good one. When it was my turn the customer service rep knew exactly what to do. She asked for my license, filled out the rental agreement, told me how the process worked, grabbed my machine (with tools for doing steps and upholstery!) and I was on my way out the door.
The Rental Process – Part 2
Next, I rented a Rug Doctor from our local Big Lots. That experience was like a page out of The Twilight Zone! I waited in line to get my rental but when I told the cashier what I wanted she said that she had never done a rental before…so…. at this point she just looked at me I think she was hoping that I would say never mind but I didn’t and instead asked if maybe someone was in the store who could help her with the process. Instead, she grabbed the rental book, opened it up and told me to fill out the page. Um….well, they need a serial number and I don’t know it…she told me not to worry about it and to leave it blank. Next, I asked her what the store number was and again she told me not to worry about it. This was not going well! After I filled out the sheet with all of the info I had she told me the total for the cleaning solution and a few other products I purchased…ummm…she didn’t include the cost of the rental??? I gently reminded her that the cost should be more and she rolled her eyes at me. Not sure what I was supposed to do there but thankfully another cashier came up who knew how to do things and assisted the original cashier. What should have taken 5 to 10 minutes took about 20 and I thought perhaps I was on a hidden camera TV show, but I wasn’t. I left with my Rug Doctor (no tools were offered with the rental even though when I look at the in-store photo I see there are tools available) and headed home.
Size and Ease of Transportation
Both units folded up easily and fit into the back of my crossover. They also fit into the trunk of my son’s car, a Toyota Corolla.
Getting Ready for Use
The BISSELL Rental was easy to fill and get ready to use. The machine is in four parts. The front section has three components. The bottom plastic area is where you’ll add water and your cleaning solution. It easily lifts off of the machine platform and fit into my sink for filling. I added hot water, two caps of cleaning solution (per the instructions on the bottle). I placed the water reservoir onto the bottom of the machine, snapped the dirty water receptacle on top of that and then added the lid. Everything fit together very easily.
Start Your Engines
The BISSELL Rental had a much longer plug which is great! My husband did almost all of the actual cleaning – I supervised 😉 and he was able to leave the BISSELL plugged in to a receptacle in the living room while he cleaned it (the living room), and almost all of the hallway. The Rug Doctor had a very short cord which was not very convenient. When moving from room to room it had to be unplugged and another plug found. Not a major issue but we preferred the longer cord.
The BISSELL Rental:
- Can be pulled and pushed. This is a huge plus as it feels like a more natural process similar to vacuuming.
- The handle is a bit higher and it was easy for both my husband (6 foot 5 inches tall), my middle son (5 foot 7 inches tall) and myself (5 foot 2 inches tall) to use. We all were able to comfortably push and pull the machine without stretching or being hunched over.
The Rug Doctor:
- Can only clean while pulling slowly backward. No back and forth action.
- The handle is small, lower to the ground, and not very comfortable for taller users. I was fine because of my short stature but it was a bit uncomfortable for my husband as he had to hunch over.
The Nitty Gritty
Both pulled lots of dirt from the carpeting but the BISSELL Big Green definitely pulled the most…more than I expected (gross).
The BISSELL Rental did a much better job! When we compared one half of the carpet to the other it was clear that the side done with the BISSELL Rental was much cleaner and fluffier (the carpet had a bounce again once dry) and while the side done with the Rug Doctor was cleaner than it was originally it was not as clean as the BISSELL Rental side. There was such a difference, in fact, that my husband redid the Rug Doctor side with the BISSELL Rental.
An added bonus of using the BISSELL was that we were also able to do our entry way stairs because of the cleaning tool attachment and they, too, look so much better!
I was so impressed with the BISSELL Rental that I’m offering a giveaway for a FREE BISSELL Rental coupon! All you have to do is leave a comment below and tell me why you want to try the BISSELL Big Green. If you can’t wait to find out if you’ve won you can also rent a machine NOW and save $10 with this coupon.
Rent the BISSELL Big Green at locations nationwide. Check out the BISSELL Rental homepage to find a location near you.